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UTILITIES
AT&T
Waiving home internet overage charges through September 30th. Offering internet access for qualifying limited-income households at $10/month through their Access program.
CenturyLink
Temporarily suspending service disconnections, waiving late fees, and removing data usage caps.
Idaho Power
Will be resuming normal collections activity in mid August.
Customers can call the Customer Care team at 208-388-2323 to make payment arrangements or inquire about energy assistance.
Intermountain Gas Company
Will resume non-pay disconnects effective September 1st.
Customers should contact 1-800-548-3679 for assistance in helping maintain service.
Salvation Army
Power assistance, gas assistance, and gasoline vouchers.
400 N 4th Avenue, Pocatello
SEICAA
Emergency energy assistance.
Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Powe
Sparklight
Offers a $10/month plan for low income families, seniors and college students through Dec 31, 2020.
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HOUSING
Housing Preservation Program for Renters and Landlords
About the Housing Preservation Program
Idaho Housing and Finance Association is working to stabilize Idaho households affected by COVID-19 and the related economic crisis. If you or your renter has lost income because of the pandemic and cannot pay rent or utilities, short-term assistance may be available to prevent eviction.
Eligibility
Eligibility is based on current household income, risk of eviction (within 30 days for nonpayment of rent from current residence) or utility shut off due to the COVID-19 crisis, and several other factors. Refer to the Frequently Asked Questions for a complete list of eligibility criteria.
Housing Alliance and Community Partnerships
Public housing resources
Idaho Housing Hotline
A hotline for consumers, homeowners, service providers and advocates seeking housing solutions and mortgage solutions
IHFA Housing Counseling
Provides homeowners and renters with counseling on all housing needs, including; rental information, foreclosure prevention, housing options, potential mortgagers mortgage and pre-purchase counseling, and homelessness prevention programs.
Making Home Affordable
Mortgage payment assistance
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CHILDCARE RESOURCES
If you are looking for child care, call 2-1-1 or 1-800-926-2588 and ask for your local IdahoSTARS office to get a current list of open child care providers.
You can also reach IdahoSTARS directly at (8 am–5 pm, Monday–Friday)
To find out information about child care closures in your area also see Child Care Aware
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STUDENTS
ISU Center for New Directions
Offering career counseling to the general public and ISU students free of cost.
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GENERAL COVID-19 INFORMATION
Cloth masks for general public use can be donated and dropped off at the Pocatello Chamber of Commerce Office (324 S. Main St. Pocatello, 83204)
CDC guidelines on how to make a homemade mask
Southeastern Idaho Public Health
Hotline
208-234-5875
Centers for Disease Control and Prevention
Red Cross Virtual Family Assistance Center for Those Who Have Lost Loved Ones to COVID-19
A virtual team of specially trained mental health, spiritual care, and health services Red Cross volunteers are standing by to provide compassion, comfort, and
- Access to national, state or local resources such as grief counseling, legal resources, funeral information, financial information services or veterans’ assistance
- Online classes to foster resilience and facilitate coping skills
- Support for virtual memorial services for families
- Additional state and local resources for many areas
Visit redcross.org/VFAC or call toll-free 833-492-0094 for information, referrals, and services to support families in need.
COVID Help Line
The Idaho Office of Emergency Management runs the COVID Help Line to help Idahoans locate resources, to manage stress, and to talk with someone about your situation.
For services, please visit their website, call or text (986) 867-1073 or connect toll free at (866) 947-5186.
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BASIC FOOD NEEDS
| Organization | Address | Services |
|---|---|---|
| Aberdeen Community Foodbank 208-397-5416 |
522 S. 2nd W., Aberdeen | Food pantry offering services the second Wednesday of the month from 10 am – 1 pm |
| Bannock County Mobile Pantry | 403 W. 16th, McCammon | Food pantry offering services the third Thursday of the month from 10:30 am – 12:30 pm |
| Caribou County Mobile Pantry | 40 W. Center, Soda Springs | Food pantry offering services the third Thursday of the month from 10:30 am – 12 pm |
| Community Dinner Table 208-557-4286 |
245 W. Sexton Street, Blackfoot | Drive-through food pantry on Wednesdays from 3 pm - 6 pm |
| Fort Hall Assembly of God 208-237-1771 |
C Avenue & 3rd Street, Fort Hall | Food pantry offering services the second Tuesday of the month from 9 am -12 pm |
| Gate City Christian Church 208-237-5002 |
202 W. Siphon Road, Chubbuck | Food pantry offering services on Fridays from 3 pm – 6 pm |
| Gods Home of Compassion 208-236-0075 |
845 Hyde Avenue, Pocatello | |
| North Bingham County Foodbank 208-881-5106 |
180 S. Holmes Avenue, Shelley | Food pantry offering services from Tuesdays from 12 pm – 2 pm |
| Oneida Crisis Center & Carol’s Pantry 208-766-3119 |
1312 2100 W, Malad City | Food pantry, please call for hours of operation |
| Pocatello/Chubbuck School District 25 (208) 766-2231 | Pocatello and Chubbuck | Services Offered: Beginning Monday, March 30, 2020 meals will be served to anyone age 18 and younger. Meals will be pre-bagged with breakfast and lunch snacks for quick pick-up at the following park locations: Alameda, Bicentennial, Caldwell, Hawthorne, OK Ward, Raymond, Lower Ross and Stuart. Meals will be offered Monday – Friday from 11:30 am – 1: pm. |
| St. Vincent de Paul 208-478-2062 |
855 S. 2nd Avenue, Pocatello | Food pantry offering services Wednesdays from 10 am – 1 pm |
| Senior Activity Center 208-233-1212 |
427 N. 6th Avenue, Pocatello | Curbside meals will be offered to individuals over the age of 60 Tuesday-Friday from 11:30am-1:00pm on the west side of the building |
| Supplemental Nutrition Assistance Program (SNAP) 877-456-1233 |
Idaho | Families meeting certain eligibility requirements will receive benefits on a debit-like card to use at grocery stores, participating farmer’s markets and other food outlets. |
| The Salvation Army 208-232-5318 ext. 103 |
400 N. 4th Avenue, Pocatello | Soup kitchen Monday-Friday from 11 am – 12 pm. Lunches are available in to-go boxes to help prevent the spread of COVID-19. |
| Valley Mission Food Pantry 208-232-6305 |
408 N. Arthur Avenue, Pocatello | Food pantry offering services Thursdays from 3:30 pm – 7 pm |
| Willow Bay Baptist Church 208-223-2244 |
208-223-2244 | Food pantry offering services the third Saturday of every month from 9 am – 12 pm |
| Women, Infants, & Children Program (WIC) 208-233-9080 |
1901 Alvin Ricken Dr, Pocatello | Helps Idaho families by providing checks to buy healthy foods from local grocery stores. |
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GROCERY STORES
| Grocery Store | Town | Options for vulnerable adults or their healthcare worker | Shopping options |
|---|---|---|---|
| Baileys Market (208) 425-3296 |
Grace | None at this time | |
| Broulims Supermarket (208) 847-0662 |
Montpelier | Mondays, Wednesdays, Fridays 6:00 am – 7:00 am |
None at this time |
| Bisharat Market (208) 775-3511 |
Inkom | None | Will Deliver |
| Costco (208) 238-4040 |
Pocatello | Tuesday, Thursdays 8:00 am – 9:00 am |
Delivery when arranged through 3rd party |
| Nel's BiLo (208) 232-5739 |
Pocatello | Immunocompromised 8:00 am – 9:00 am Seniors |
|
| Stokes Market (208) 852-1731 |
Preston | None at this time | |
| Sam's Market (208) 425-3943 |
Grace | None at this time | |
| Ridleys, Main St. (208) 232-3156 |
Pocatello | Mondays, Wednesdays 6:00 am – 7:00 am |
|
| Ridleys Pocatello Creek Rd. (208) 233-4158 |
Pocatello | Mondays, Wednesdays 6:00 am – 7:00 am |
|
| Ridleys | Blackfoot | Mondays, Wednesdays 6:00 am – 7:00 am |
|
| Thomas Food Center | Malad | Mondays, Wednesdays 6:00 am – 7:00 am |
|
| Winco (208) 232-2884 |
Pocatello | Tuesdays, Thursdays 6:00 am – 7:30 am |
None at this time |
| Kens Food Mart (208) 226-2199 |
American Falls | Place an order w/Stokes or AFPD, and it will get delivered, also offers curbside if an order is called in | |
| Stokes Market (208) 397-4186 |
Aberdeen | Deliver to anyone that is in need, any time of the day |
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PHARMACIES
| Pharmacy | Town | Delivery |
|---|---|---|
| Bear Lake Drug (208) 425-3296 |
Montpelier | Afternoon deliveries |
| Broulims Pharmacy (208) 547-3300 |
Soda Springs | Tuesday, Thursday deliveries |
| Caribou Living Center Pharmacy (208) 547-3341 |
Soda Springs | Inpatient Pharmacy |
| Eastman Drug Store (208) 547-3585 |
Soda Springs | Police delivering to seniors |
| Landon Drug (208) 425-3766 |
Grace | Occasionally, depending on need |
| Preston Drug (208) 852-1563 |
Preston | Drive-through window. No deliveries |
| Larry's Family Pharmacy (208) 852-1847 |
Preston | No deliveries |
| Health Mart Pharmacy (208) 852-0163 |
Preston | Drive-through window. No deliveries |
| Allen Drug (208) 766-2241 |
Malad | 10:30am, 2:30pm, and 5:00pm Drive-up window, honk first |
| Malad Hospital (208) 766-2231 |
Malad | Inpatient pharmacy |
| Broulims Pharmacy (208) 357-0473 |
Shelley | Tuesdays, Thursdays |
| Pharmacy Shop (208) 785-3510 |
Blackfoot | Deliveries within city limits 2 Drive-through windows |
| Ridleys Pharmacy (208)785-1311 |
Blackfoot | No deliveries |
| Walgreens | Pocatello/Chubbuck/ Blackfoot |
Yes |
| Maag Prescription and Medical Supply (208) 233-2063 |
Pocatello | |
| Wallace Drug (208) 397-4540 |
Aberdeen | Yes |
| Rockland Health Pharmacy (208) 226-2411 |
American Falls | 12:00 pm, 3:00 pm, 6:00 pm deliveries as well as curbside deliveries |
| Snell’s Pharmacy | Pocatello/Chubbuck | Deliveries and Drive-through |
| Shaver's | Pocatello/Chubbuck | Deliveries and Drive-through |
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SMALL BUSINESS ASSISTANCE
Eastern Idaho Development Corporation
Offering economic development loans
208-234-7541
Restore Your Economy
Resource for up-to-date information related to COVID-19 and its economic impacts.
Small Business Administration
Offering low-interest federal disaster loans for working capital to Idaho small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).
800-659-2955
Small Business Development Center
Offering no-cost coaching for small businesses
800-225-3815
INL Cares
Battelle Energy Alliance in partnership with the Small Business Development Center is offering grants to small businesses in Eastern Idaho.
PUBLIC WIFI HOTSPOTS
For families that have limited or no WiFi access, Idaho State University is offering free drive-up WiFi in the Hold Arena and Pond Student Union parking lots. Additionally, the University’s Quad is also covered by WiFi. Users can log on through the TigerGuest network. Once connected users will be redirected to a self-service portal to register and get a temporary internet access account. Step-by-step instructions and a map of WiFi coverage areas are available on ISU's website.
For Pocatello/Chubbuck School District #25 students needing IT help for distance learning:
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