COVID-19 Community Resources

Covid-19 Resources


Utilities · Housing · Childcare · Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


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UTILITIES

 

AT&T

Waiving home internet overage charges through September 30th. Offering internet access for qualifying limited-income households at $10/month through their Access program. 

1-800-331-0500 


CenturyLink 

Temporarily suspending service disconnections, waiving late fees, and removing data usage caps.  

1-800-244-1111 


Idaho Power 

Will be resuming normal collections activity in mid August.

Customers can call the Customer Care team at 208-388-2323 to make payment arrangements or inquire about energy assistance. 

208-388-2323


Intermountain Gas Company 

Will resume non-pay disconnects effective September 1st.

Customers should contact 1-800-548-3679 for assistance in helping maintain service. 

1-800-548-3679


Salvation Army

Power assistance, gas assistance, and gasoline vouchers. 

400 N 4th Avenue, Pocatello

208-232-5318


SEICAA

Emergency energy assistance. 

Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Powe

208-233-7348


Sparklight

Offers a $10/month plan for low income families, seniors and college students through Dec 31, 2020. 

1-877-692-2253 


Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

HOUSING

 

Housing Preservation Program for Renters and Landlords

About the Housing Preservation Program

Idaho Housing and Finance Association is working to stabilize Idaho households affected by COVID-19 and the related economic crisis. If you or your renter has lost income because of the pandemic and cannot pay rent or utilities, short-term assistance may be available to prevent eviction.

 

Eligibility

Eligibility is based on current household income, risk of eviction (within 30 days for nonpayment of rent from current residence) or utility shut off due to the COVID-19 crisis, and several other factors.  Refer to the Frequently Asked Questions for a complete list of eligibility criteria.

Apply for assistance
 


Housing Alliance and Community Partnerships

Public housing resources

208-233-6276


Idaho Housing Hotline

A hotline for consumers, homeowners, service providers and advocates seeking housing solutions and mortgage solutions

877-428-8844 


IHFA Housing Counseling 

Provides homeowners and renters with counseling on all housing needs, including; rental information, foreclosure prevention, housing options, potential mortgagers mortgage and pre-purchase counseling, and homelessness prevention programs.

800-458-2791


Making Home Affordable

Mortgage payment assistance

888-995-4673

 


Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

CHILDCARE RESOURCES

 

If you are looking for child care, call 2-1-1 or 1-800-926-2588 and ask for your local IdahoSTARS office to get a current list of open child care providers.

You can also reach IdahoSTARS directly at (8 am–5 pm, Monday–Friday)

To find out information about child care closures in your area also see Child Care Aware

 


Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

STUDENTS

ISU Center for New Directions

Offering career counseling to the general public and ISU students free of cost.

208-282-2454
isu.edu/cnd/

 


Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


GENERAL COVID-19 INFORMATION

Cloth masks for general public use can be donated and dropped off at the Pocatello Chamber of Commerce Office (324 S. Main St. Pocatello, 83204)

CDC guidelines on how to make a homemade mask 

Southeastern Idaho Public Health

Hotline
208-234-5875


Centers for Disease Control and Prevention


Red Cross Virtual Family Assistance Center for Those Who Have Lost Loved Ones to COVID-19

A virtual team of specially trained mental health, spiritual care, and health services Red Cross volunteers are standing by to provide compassion, comfort, and

  • Access to national, state or local resources such as grief counseling, legal resources, funeral information, financial information services or veterans’ assistance
  • Online classes to foster resilience and facilitate coping skills
  • Support for virtual memorial services for families
  • Additional state and local resources for many areas

Visit redcross.org/VFAC or call toll-free 833-492-0094 for information, referrals, and services to support families in need.

Red Cross Flyer


Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

BASIC FOOD NEEDS

 

Organization Address Services
Aberdeen Community Foodbank
208-397-5416
522 S. 2nd W., Aberdeen Food pantry offering services the second Wednesday of the month from 10 am – 1 pm
Bannock County Mobile Pantry 403 W. 16th, McCammon Food pantry offering services the third Thursday of the month from 10:30 am – 12:30 pm
Caribou County Mobile Pantry 40 W. Center, Soda Springs Food pantry offering services the third Thursday of the month from 10:30 am – 12 pm
Community Dinner Table
208-557-4286
245 W. Sexton Street, Blackfoot Drive-through food pantry on Wednesdays from 3 pm - 6 pm
Fort Hall Assembly of God
208-237-1771
C Avenue & 3rd Street, Fort Hall Food pantry offering services the second Tuesday of the month from 9 am -12 pm
Gate City Christian Church
208-237-5002
202 W. Siphon Road, Chubbuck Food pantry offering services on Fridays from 3 pm – 6 pm
Gods Home of Compassion
208-236-0075
845 Hyde Avenue, Pocatello  
North Bingham County Foodbank
208-881-5106
180 S. Holmes Avenue, Shelley Food pantry offering services from Tuesdays from 12 pm – 2 pm
Oneida Crisis Center & Carol’s Pantry
208-766-3119
1312 2100 W, Malad City Food pantry, please call for hours of operation
Pocatello/Chubbuck School District 25 (208) 766-2231 Pocatello and Chubbuck Services Offered: Beginning Monday, March 30, 2020 meals will be served to anyone age 18 and younger. Meals will be pre-bagged with breakfast and lunch snacks for quick pick-up at the following park locations: Alameda, Bicentennial, Caldwell, Hawthorne, OK Ward, Raymond, Lower Ross and Stuart. Meals will be offered Monday – Friday from 11:30 am – 1: pm.
St. Vincent de Paul
208-478-2062
855 S. 2nd Avenue, Pocatello Food pantry offering services Wednesdays from 10 am – 1 pm
Senior Activity Center
208-233-1212
427 N. 6th Avenue, Pocatello Curbside meals will be offered to individuals over the age of 60 Tuesday-Friday from 11:30am-1:00pm on the west side of the building
Supplemental Nutrition Assistance Program (SNAP)
877-456-1233
Idaho Families meeting certain eligibility requirements will receive benefits on a debit-like card to use at grocery stores, participating farmer’s markets and other food outlets.
The Salvation Army
208-232-5318 ext. 103
400 N. 4th Avenue, Pocatello Soup kitchen Monday-Friday from 11 am – 12 pm. Lunches are available in to-go boxes to help prevent the spread of COVID-19.
Valley Mission Food Pantry
208-232-6305
408 N. Arthur Avenue, Pocatello Food pantry offering services Thursdays from 3:30 pm – 7 pm
Willow Bay Baptist Church
208-223-2244
208-223-2244 Food pantry offering services the third Saturday of every month from 9 am – 12 pm
Women, Infants, & Children Program (WIC)
208-233-9080
1901 Alvin Ricken Dr, Pocatello Helps Idaho families by providing checks to buy healthy foods from local grocery stores.

Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

GROCERY STORES

 

Grocery Store Town Options for vulnerable adults or their healthcare worker Shopping options
Baileys Market
(208) 425-3296
Grace None at this time  
Broulims Supermarket
(208) 847-0662
Montpelier Mondays, Wednesdays, Fridays
6:00 am – 7:00 am
None at this time
Bisharat Market
(208) 775-3511
Inkom None Will Deliver
Costco
(208) 238-4040
Pocatello Tuesday, Thursdays
8:00 am – 9:00 am
Delivery when arranged through 3rd party
Nel's BiLo
(208) 232-5739
Pocatello Immunocompromised
8:00 am – 9:00 am

Seniors
Tuesdays, Fridays

 
Stokes Market
(208) 852-1731
Preston None at this time  
Sam's Market
(208) 425-3943
Grace None at this time  
Ridleys, Main St.
(208) 232-3156
Pocatello Mondays, Wednesdays
6:00 am – 7:00 am
 
Ridleys Pocatello Creek Rd.
(208) 233-4158
Pocatello Mondays, Wednesdays
6:00 am – 7:00 am
 
Ridleys Blackfoot Mondays, Wednesdays
6:00 am – 7:00 am
 
Thomas Food Center Malad Mondays, Wednesdays
6:00 am – 7:00 am
 
Winco
(208) 232-2884
Pocatello Tuesdays, Thursdays
6:00 am – 7:30 am
None at this time
Kens Food Mart
(208) 226-2199
American Falls Place an order w/Stokes or AFPD, and it will get delivered, also offers curbside if an order is called in  
Stokes Market
(208) 397-4186
Aberdeen Deliver to anyone that is in need, any time of the day  

Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

PHARMACIES

 

Pharmacy Town Delivery
Bear Lake Drug
(208) 425-3296
Montpelier Afternoon deliveries
Broulims Pharmacy
(208) 547-3300
Soda Springs Tuesday, Thursday deliveries
Caribou Living Center Pharmacy
(208) 547-3341
Soda Springs Inpatient Pharmacy
Eastman Drug Store
(208) 547-3585
Soda Springs Police delivering to seniors
Landon Drug
(208) 425-3766
Grace Occasionally, depending on need
Preston Drug
(208) 852-1563
Preston Drive-through window.
No deliveries
Larry's Family Pharmacy
(208) 852-1847
Preston No deliveries
Health Mart Pharmacy
(208) 852-0163
Preston Drive-through window.
No deliveries
Allen Drug
(208) 766-2241
Malad 10:30am, 2:30pm, and 5:00pm
Drive-up window, honk first
Malad Hospital
(208) 766-2231
Malad Inpatient pharmacy
Broulims Pharmacy
(208) 357-0473
Shelley Tuesdays, Thursdays
Pharmacy Shop
(208) 785-3510
Blackfoot Deliveries within city limits
2 Drive-through windows
Ridleys Pharmacy
(208)785-1311
Blackfoot No deliveries
Walgreens Pocatello/Chubbuck/
Blackfoot
Yes
Maag Prescription and Medical Supply
(208) 233-2063
Pocatello  
Wallace Drug
(208) 397-4540
Aberdeen Yes
Rockland Health Pharmacy
(208) 226-2411
American Falls 12:00 pm, 3:00 pm, 6:00 pm deliveries
as well as curbside deliveries
Snell’s Pharmacy Pocatello/Chubbuck Deliveries and Drive-through
Shaver's Pocatello/Chubbuck Deliveries and Drive-through

Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

SMALL BUSINESS ASSISTANCE

Eastern Idaho Development Corporation

Offering economic development loans

208-234-7541


Restore Your Economy

Resource for up-to-date information related to COVID-19 and its economic impacts.


Small Business Administration

Offering low-interest federal disaster loans for working capital to Idaho small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). 

800-659-2955 


Small Business Development Center

Offering no-cost coaching for small businesses

800-225-3815


INL Cares

Battelle Energy Alliance in partnership with the Small Business Development Center is offering grants to small businesses in Eastern Idaho.

inlcares.inl.gov


PUBLIC WIFI HOTSPOTS

For families that have limited or no WiFi access, Idaho State University is offering free drive-up WiFi in the Hold Arena and Pond Student Union parking lots. Additionally, the University’s Quad is also covered by WiFi. Users can log on through the TigerGuest network. Once connected users will be redirected to a self-service portal to register and get a temporary internet access account. Step-by-step instructions and a map of WiFi coverage areas are available on ISU's website.

 

For Pocatello/Chubbuck School District #25 students needing IT help for distance learning: The district Help Desk is open Monday – Friday from 6:00am – 9:00pm by calling 208-235-3233 or 208-235-3219.

 


Utilities · Housing · Childcare ·  Students · General COVID-19 Information · Basic Food Needs · 
Grocery Stores · Pharmacies · Small Business Assistance · Public Wifi Hotspots


 

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